Frequently Asked Questions
Quick answers to common questions
What services do you offer?
We provide comprehensive hearing evaluations, personalized hearing aid fittings and programming, cleaning, repairs, insurance consultations, telehealth support, and in-home or on-site appointments.
How can I book an appointment?
You can book an appointment online for most of our services, including consultations, evaluations, fittings, and follow-ups. For in-home visits or on-site appointments at assisted living facilities, please call us directly:
- Pensacola / Ferry Pass: 850-999-0731
- West Pensacola: 448-400-2225
- Milton / Pace: 850-641-7914
What happens during a hearing evaluation?
We test different aspects of your hearing—including speech understanding and loudness levels—and use the results to create a custom treatment plan.
Can you help if I already have hearing aids?
Yes! We offer complimentary cleanings, reprogramming, and software updates for new patients with existing devices.
Do you offer virtual appointments?
Yes. We provide telehealth consultations and remote hearing aid programming for added convenience.
Do you accept insurance?
Yes, we work with most major insurance providers. Contact us to verify your coverage and learn about our financing options.
What our customers are saying
significant difference
"My father in law was having difficulty with his hearing. We brought him in to United Hearing Center. They tested his hearing and fitted him with a set of hearing aids. They have made a significant difference in his daily living. We really appreciate them and highly recommend them."
- Gene McCants
Very welcoming
"Dr alfi was great! Very welcoming and an amazing service. He helped me get clarity on my hearing loss and we came up with an excellent plan that I look forward to moving forward with. Would highly recommend."
- Claire Ring
knowledgeable
"Great service, very friendly and knowledgeable. Have enjoyed my experience with my first and hopefully last hearing aids."
- Henry Hatfield
Ready to Start Your Hearing Journey?
Take the first step toward better hearing. Schedule your consultation today.